Yes. ChatGPT named Freshsales in 100% of its 4 answers about CRM software. Between October 15, 2026 and October 19, 2026, Freshsales was named in 17.4% of 23 answers ChatGPT, Claude, Gemini gave to buyer questions about CRM software, #7 of the brands they named. By engine: ChatGPT 100%, Claude 0%, Gemini 0%.
Updated October 19, 2026 · rolling 30 days · 5 days of data
Engines with fewer answers swing more from day to day.
If keeping software costs low is your priority: Compare Zoho CRM and Freshsales.
Share of all 23 answers that name each brand. Full CRM software ranking, by engine →
Every day we ask ChatGPT, Claude and Gemini the same fixed buyer questions about CRM software, such as “What is the best CRM software for a small business? Name specific products.”, and record which brands each answer names. A brand counts once per answer. No brand pays to appear, and answers are not edited. The method and every question are on the CRM software page.
Run the same check for your own site: which engines name you, who they name instead, and the threads that shape it. Free, one check a day.