Does ChatGPT recommend Freshworks?
Sometimes. ChatGPT named Freshworks in 15% of its 40 answers about CRM software. Between October 15, 2026 and November 1, 2026, Freshworks was named in 7.8% of 102 answers ChatGPT, Claude, Gemini gave to buyer questions about CRM software, #12 of the brands they named. By engine: ChatGPT 15%, Claude 1.9%, Gemini 12.5%.
Updated November 1, 2026 · rolling 30 days · 18 days of data
By AI engine
Engines with fewer answers swing more from day to day.
What the engines say about Freshworks
3. Freshsales by Freshworks (Best Value & User Experience)
…eginner-friendly. Pipedrive is great if you prioritize sales pipeline management with a visual interface. Freshsales by Freshworks is another solid option with good automation features at a reasonable price. The best choice depends on your specific needs: HubSpot excels in ease of use and integrations, Zoho offers affordability at scale, and Pipedrive is ideal if your team is sales-focused.…
• Freshsales (Freshworks) — Strong CRM plus email, phone, and automation features, with an easy setup for small businesses.
Who AI names alongside Freshworks
Share of all 102 answers that name each brand. Full CRM software ranking, by engine →
How this is measured
Every day we ask ChatGPT, Claude and Gemini the same fixed buyer questions about CRM software, such as “What is the best CRM software for a small business? Name specific products.”, and record which brands each answer names. A brand counts once per answer. No brand pays to appear, and answers are not edited. The method and every question are on the CRM software page.
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